Question 1

Can I check in late (after 10:00 PM)?

Accepted Answer

Yes. We offer a flexible self-check-in system using digital codes, allowing you to access your apartment 24/7. Whether you arrive on a late-night flight or a delayed train, you can check in easily without needing a physical key.

Question 2

What are the check-in and check-out times at Abieshomes?

Accepted Answer

Standard check-in is at 3:00 PM or later, and check-out is by 11:00 AM. This allows our housekeeping team to ensure your serviced apartment is prepared to our highest cleanliness standards.

Question 3

When will I receive my check-in instructions?

Accepted Answer

To ensure a seamless arrival, your digital access codes and detailed check-in instructions are sent via email, booking platform or WhatsApp 24 hours before your arrival.

Question 4

Do you offer early check-in or late check-out?

Accepted Answer

Early check-in and late check-out are subject to availability. If the apartment is ready, we are happy to accommodate you. Please note that an additional fee may apply for guaranteed early morning arrivals or extended afternoon stays.

Question 5

Can I store my luggage before check-in or after check-out?

Accepted Answer

Yes, we provide secure luggage storage for our guests. Please coordinate with our front office in advance to arrange drop-off or pick-up times so you can explore Vienna unencumbered.

Question 6

Are the apartments equipped for long-term stays?

Accepted Answer

Yes, all our units feature fully equipped kitchens, high-speed WiFi, and spacious living areas, making them the perfect choice for corporate housing or extended stays in Vienna.

Question 7

Is there an elevator in the building?

Accepted Answer

Yes, our buildings are equipped with elevators, providing easy access to all floors for guests with heavy luggage or limited mobility.

Question 8

How does a 'Serviced Apartment' differ from a hotel?

Accepted Answer

Our serviced apartments offer the luxury of a hotel with the space of a private home, including private kitchens and separate living areas, providing more freedom and value for families and business travelers.

Question 9

Can I request extra towels, bed linen, or coffee pods?

Accepted Answer

Absolutely. Additional linens, towels, and coffee supplies can be arranged through our front office. Please place your request between 9:00 AM and 5:00 PM for same-day service.

Question 10

Is daily housekeeping or cleaning included during my stay?

Accepted Answer

To provide the privacy and independence of a "home away from home," daily cleaning is not included in the standard rate. However, professional intermediate cleaning can be scheduled for an additional fee.

Question 11

Are baby cribs or highchairs available for families?

Accepted Answer

Yes, we are a family-friendly accommodation. We can provide baby cots and highchairs upon request. Please notify us prior to your arrival so we can have them set up in your apartment.

Question 12

Is there private parking at Abieshomes Votivpark?

Accepted Answer

Yes, we offer secure on-site parking for &euro;37 per day. As spaces in Vienna&rsquo;s 9th District are limited, we highly recommend reserving your parking spot in advance.

Question 13

How central are the Votivpark apartments?

Accepted Answer

Our apartments are located in the Vienna city center (Alsergrund). You are within walking distance of the Rathaus (City Hall), Votivkirche, and the famous Ringstra&szlig;e.

Question 14

Is parking available at Abieshomes Schönbrunn?

Accepted Answer

Yes, private garage parking is available on-site for &euro;37 per day. Please contact us prior to arrival to ensure space is reserved for your vehicle.

Question 15

How do I get to the Vienna city center from Schönbrunn?

Accepted Answer

We are located in the 15th District, near Sch&ouml;nbrunn Palace and Gardens. The U4 Metro link is only 400m away, providing a direct 10-minute connection to Karlsplatz, the State Opera, and Stephansplatz.

Question 16

Where can I park near Abieshomes Messe Prater?

Accepted Answer

While we do not have private parking on the premises, there are several public parking garages nearby. Street parking in Vienna is regulated by city zones and is subject to availability and fees.

Question 17

What is near the Messe Prater apartments?

Accepted Answer

These apartments are ideally located near the Prater Park (Giant Ferris Wheel), the Messe Wien Exhibition Center, and the VIC (Vienna International Centre). Excellent public transport connections make the entire city easily accessible.

Frequently Asked Questions